Last updated: January 2024
Look, we get it - nobody really enjoys reading privacy policies. But we're gonna be straight with you about how we handle your info here at Ulvren Quinthar. We've kept this as readable as possible because transparency matters, especially when you're trusting us with your project details and personal data.
When you reach out to us or work with our studio, we'll collect some basic stuff that helps us do our job properly. This includes your name, email, phone number, and project address if you're sharing that with us. If you're filling out our contact forms or consultation requests, we'll grab whatever details you choose to provide about your architectural needs.
We also use standard website analytics - nothing creepy, just the usual info about which pages get visited, how long folks hang around, and what kind of device you're using. This helps us figure out if our site's actually useful or if we need to rethink some things.
For active projects, we'll obviously have more detailed info like property specs, design preferences, budget ranges, and any historical documentation if we're working on heritage restoration. That's all kept secure and only used for your specific project.
Pretty straightforward here - we use your info to communicate with you, provide quotes, develop designs, and manage projects. We're not selling your data or spamming you with random marketing stuff you didn't ask for.
Sometimes we'll send updates about our studio or sustainability initiatives that might interest you, but only if you've opted in. You can bail on those emails anytime - no hard feelings.
We might showcase completed projects in our portfolio, but we'll always get your explicit permission before featuring your property. Your privacy comes first, and we totally understand if you'd rather keep things under wraps.
We're pretty protective of your information. We don't sell or rent your personal data to third parties - that's just not how we operate. However, there are a few situations where we might need to share certain details:
Everyone we work with is bound by confidentiality agreements and professional standards. We're careful about who gets access to what.
Yeah, we use cookies - not the delicious kind, unfortunately. These are small text files that help our website function properly and remember your preferences. Most of them are essential for basic functionality, like keeping you logged in if you access our client portal.
We also use Google Analytics to understand how people interact with our site. It's anonymized data that helps us improve the user experience. You can block these through your browser settings if you want - the site'll still work fine.
We take reasonable precautions to protect your information from unauthorized access, alteration, or destruction. Our systems use industry-standard encryption, secure servers, and regular backups. All physical documents are stored in locked cabinets at our Vancouver office on Burrard Street.
That said, no system's completely bulletproof. We do our best, but we can't guarantee absolute security - nobody honestly can. If there's ever a data breach that affects your info, we'll let you know promptly and work to fix the situation.
We keep your data for as long as necessary to fulfill the purposes outlined here, or as required by Canadian law. For completed projects, we typically retain records for 7 years for legal and warranty purposes.
Under Canadian privacy law (specifically PIPEDA), you've got several rights regarding your personal information:
Just shoot us an email at info@ulvrenquintharis.info or call (604) 555-0147 if you want to exercise any of these rights. We'll get back to you within 30 days.
Our website might link to other sites - like supplier catalogs, sustainability resources, or municipal planning departments. We're not responsible for their privacy practices. Once you click through to another site, their policies apply. Always worth checking those out if you're concerned about privacy.
We might update this privacy policy from time to time as our practices evolve or laws change. When we make significant changes, we'll post a notice on our website and update the "last updated" date at the top of this page.
For major changes that affect how we handle your data, we'll reach out directly to active clients via email. We won't reduce your rights under this policy without your explicit consent.
If you've got questions about this privacy policy or how we're handling your information, don't hesitate to reach out. We're real people here, and we'd rather have a conversation than leave you wondering.
Get in Touch:
Email: info@ulvrenquintharis.info
Phone: (604) 555-0147
Address: 1425 Burrard Street, Suite 320, Vancouver, BC V6Z 1Z2
If you're not satisfied with our response, you can also file a complaint with the Office of the Privacy Commissioner of Canada. But honestly, we hope it doesn't come to that - we'd rather work things out directly with you.
Bottom line: We respect your privacy and handle your information with care. We collect what we need to serve you well, we protect it properly, and we don't do anything sketchy with it. If you've got concerns, talk to us - we're approachable folks who value trust as much as good design.